Refund Policy
At Hakkipikki Hair Oil, your satisfaction is important to us. We meticulously inspect every product, but should you need to return an item, please review our policy below.
Eligibility for a Return Due to the nature of our products and for hygiene reasons, we can only accept returns for items that are in their original, unopened, and unused condition. All original tags and packaging must be intact. You must also provide a receipt or proof of purchase.
Initiating a Return We offer a 30-day return window from the date your order is delivered. To initiate a return, please contact us at support@hakkipikki-hairoil.com to get return authorization. Returns sent to us without prior authorization will not be accepted. If your return is approved, we will provide you with clear instructions on how to send your package.
Damaged or Incorrect Items If you receive a defective, damaged, or incorrect item, please contact us immediately upon arrival. We are committed to resolving such issues promptly and ensuring you receive the correct, undamaged product.
Exchanges The quickest way to get the item you desire is to initiate a return for your current product. Once your return is accepted, you can then place a new, separate order for the item you wish to receive.
Understanding Your Refund Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund. If approved, your refund will be automatically processed back to your original payment method within 10 business days. Please be aware that the time it takes for your bank or credit card company to process and post the refund can vary. If more than 15 business days have passed since your refund was approved, please contact us at support@hakkipikki-hairoil.com.
Need to Get in Touch? We're here to help! For any questions regarding returns, refunds, or our products, please don't hesitate to contact us using the details below:
Phone: 9505339693Â
Email: support@hakkipikki-hairoil.comÂ
Address: Building No./Flat No.: 11/11, Ummathur, 2nd Pakshirajapura, Hunsur, Mysuru, Karnataka, 571105